Old Town Water District Old Town Water District Old Town Water District Old Town Water District Old Town Water District


Water At Your ServiceThe Old Town Water District was recently honored with the Ronald R. Boivin Memorial Award for Outstanding Water Operations
The Old Town Water District has dedicated itself to providing high quality water services to homes, businesses, and industry in Old Town, Milford, Bradley, parts of Orono, and to the Penobscot Indian Nation on Indian Island. We do that by maintaining a transmission and distribution system of sufficient capacity and pressure to provide adequate supply and fire protection throughout our service area.





Notice of Proposed Rate Increase To Customers of the Old Town Water District

The Old Town Water District Board of Trustees will hold a virtual public hearing on Tuesday, May 4, 2021 at 6:00 p.m., via Zoom teleconferencing, to discuss and receive comments on a proposed rate increase being filed with the Maine Public Utilities Commission to be effective July 1, 2021. You may participate by visiting the link below at the scheduled time (Tuesday, 5-4-21 @ 6 PM). Please contact the District Office via email at zoom@oldtownwater.org or by calling 207-827-2145 for the meeting ID and password. The complete public notice may be viewed here.

Register in advance for this meeting:

After registering, you will receive a confirmation email containing information about joining the meeting.


Public Facilities Closure Continues Thru April 21, 2021
The Old Town Water District office and all of our facilities continue to be closed to the public, due to the increasing Covid 19 cases in our surrounding area.

We are open for business and can take care of all our customer needs in a variety of ways.

Payments can be accepted with a debit or credit card at www.oldtownwater.org, by entering the last name only and account number. Payments can be mailed, set up with bill pay service with a bank or credit union, or left in our payment slot, located to the right side of our front door. We can also accept payments over the phone if internet access is not available. All non water bill payments can also be paid by phone. Cash transactions, please call our office prior to arriving and we can assist through the payment slot. Please call our office to set up any payment arrangements needed.

New account cards for water service can be mailed, or emailed and the customer signature scanned or mailed back to us.
If turn on or turn off of water service is needed, please call our office to arrange this appointment, with Covid safety protocol in place. We do ask if this service can be delayed; please do so, to reduce exposure to our employees and customers.

Emergency after hour services should call 207-852-2620
Regular business hours, please call 207-827-2145
Fax number 207-827-2191

Email requests to officemanager@oldtownwater.org
Our website address is https://www.oldtownwater.org

Our website and Facebook page will be updated as needed. We appreciate your cooperation and understanding during this time.


Pay Your Bill Online
You may now pay your bill online using a debit or credit card.  By clicking the image below you will be taken to a secure payment processing page service allows you to pay your Old Town Water District payments online. Each payment is immediately processed and the payment date is equal to the time you complete your transaction. A flat fee of $1.00 is charged for payments of $40.00 or less, or 2.50% of the balance for transactions over $40.00 On the payment screen, please enter your last name only, and your account number, and the amount owed will populate.

Monthly Meeting of the Old Town Water District Board of Trustees
Notice is hereby given that the Old Town Water District Board of Trustees will hold thier monthly meetings via ZOOM video conferencing. The meetings are held on the 2nd Tuesday of each month at 7:30 am. Please contact the District's office at (207) 827-2145 for login information if you wish to join in on the meeting.




Annual Water Quality Report
The Old Town Water District provides you with an Annual Water Quality Report also referred to as the Annual Consumer Confidence Report (CCR). It provides you with important information about the quality of your drinking water.

A water emergency is water flowing from the ground or a pipe causing flooding, or structure damage.


Paying Your Utility Bill
The Old Town Water District  provides several options for assisting you in paying your utility bill. More information may be obtained here by checking this link.

WaterWorks News
The Old Town Water District is in the midst of a  water meter upgrade program, which will replace all water meters and remote readers in our service area. Read more.....